Accomplishments
Since its establishment in 2005, the services Estefa provides have proven in high demand among businesses, educational institutions and governmental organizations. Estefa distinguishes between two types of accomplishments. The continuous and recurring accomplishments are jobs of a general nature that started as a service and have proven valuable to clients time and again. The client-specific accomplishments were specific, finite jobs tailored to the needs of a single client.Continuous and Recurring Accomplishments
2009
- Providing sworn cultural advice for Dutch courts
- Providing international assistance for solving child abduction cases
- Setting up and developing the Dutch foundation Oost West, Thuis Best (www.owtb.org)
Since 2008
- Providing assistance in solving international child abduction cases
- Mediation and cross cultural conflict resolution
- Business Development for emerging foundations and organizations, raising capital, awareness and involvement of partners
- Management and promotion assistance for Portuguese musicians
Since 2007
Since 2006
- Event management and support
Since 2005
- Assisting in contract negotiation, formation and co-operation between companies in different cultures
- Marketing and marketing consultancy
- Beginner’s language courses for Dutch citizens living in the United Arab Emirates
- Acculturation courses for Dutch businesspeople going from the Netherlands to Saudi Arabia
- Desk, field and market research for companies interested in the Dutch or Saudi markets
- Simultaneous interpretation and certified translation services (Arabic to Dutch or English)
Client-specific Accomplishments and Single Achievements
2008 - current date
November 2008 - current date
Cultural Facilitation
Clients related to the Western Europe, Middle East, North Africa and North America
Providing advice and facilitation in cross cultural cases of child abduction and family threats
- Providing legal, cultural and practical advice and assistance
- Improving security in situations of severe family threats
- Executing retrieving of child in Middle East by using legal means that comply with cultural framework of all countries involved
- Monitoring progress and providing continuous reports to Embassies and Ministries
September 24th 2008
Cultural Training
Shell International BV
Providing a workshop for Mediation, Culture and Personal Development
- Preparing and organising workshop with psychologist and Shell experts
- Delivering workshop for 50 members of the women’s network and Young Shell
July 2008
Management Support and Promotion
Portuguese music management companies and artists
International concert scheduling and negotiation
- Research availability of Dutch venues for concerts
- Intermediate between Portuguese managers and Dutch agencies and venues
- Functioning as agent for companies that lack co-operation with agencies in the Netherlands
March 2008
Cultural Mediation
Medinu Psychology and Mediation
Assistance during mediation in cross cultural cases
- Assistance in negotiations concerning cases of child abduction
- Resolution of cross cultural family conflicts
January 2008
Management Assistance
Music in Me
Business Development and support for establishing Portuguese office
- Generating support for the establishment of Portuguese branch
- Preparing the management structure
- Negotiating with potential partners to gain their support and involvement
- Organizing an event to raise capital, awareness and involvement
2007
December 2007
Management Assistance
Clube de Fado - Mário Pacheco
Management and Communication Assistance
- Improving communication between the Dutch and Portuguese parties and individuals
- Stage management assistance
June - July 2007
Event Management
World Connection Agency and City of Madrid
Preparing the 'Building Cultural Bridges" congress
- Analysing feasibility
- Preparing preliminaries
- Incorporating the concept Clean Art
- Assessment of alternate possibilities
- Postponing Amsterdam event
April - May 2007
Music and Culture
Clube de Fado, Lisbon, Portugal
Management assistance and helping improve international stage presence
- Analysis of original concert set up and performance
- Management consultancy adjusted for an art-setting
- Assessing wants and needs of the performers
- Developing the concept Clean Art, and assessing its usefulness
April 2007
Cultural training
Amsterdam Institute of Finance
Management training for business with Saudi Arabia
- Delivering tailored training for female management doing business with Saudi Arabia
March 2007
Education
University College Maastricht
Assistance with Saudi student delegation
- Desk research on Saudi background for the delegation
- Presenting findings to brief the staff and management
- Analysis of potential needs of the management, staff and students
- Assistance with language and cultural differences
- Support with adjusting the lesson material
2006
January – November 2006
Language and intercultural services
Inter Consultancy Bureau of the University of Leiden
Translation, language courses and acculturation training
- Acculturation courses for Saudi Arabia
- Basic language course for businesspeople going to the Persian Gulf region
- Translation assistance
August 2006
Media and News
De Volkskrant
Urgent high-speed translation of an article (Arabic to Dutch)
- High speed translation of a newspaper article
- Preparation for oral presentation of article in Dutch
February – December 2006
Food and health supplements
Wellness International Network Ltd. (WIN)
Promotion, sales and distribution
- Functioning as a reseller and distributor
- Promoting and advertising products
- Desk and field research for Middle Eastern market
August – October 2006
Telemarketing
El Corazon
Phone research obtaining potential clients
- Promoting services acting upon new government regulations
- Informing school employees about extra pension funds
- Acting as a trading intermediary in appointments
- Market research and assistance on pension and insurance
- Market research and assistance on IT-related issues
September 2006 – January 2007
Events management
De Rocky Show
Assistance with organizing multiple events
- Hosting events
- Providing shows and workshops
- Pre-event analysis
- Site build-up and costumes
- On-site and actual events management
- Event break-down
- Post-event management and after-sales
April – May 2006
Food and health supplements
Vitamin
Desk and field research for the Middle Eastern market
- Researching the Middle Eastern market for product potential
- Analyzing results and providing reports and recommendations
2005
April 2005 – January 2007
Food and health supplements (Organic Oils)
Witsenburg Natural Products BV
Initiating co-operation with the English company RIS Products
- Establishing first contact
- Mediating in co-operation
March – October 2005
Computer and network security
IISM (Dutch reseller for an American Internet security company)
Setting up a joint venture with Peace Shield.(Saudi company)
- Establishing initial contact
- Mediating in miscommunications and behavioural communication
- Providing acculturation services between Moroccan-Dutch and Saudi culture
March 2005 – September 2006
Food and health supplements (Organic Oils)
Witsenburg Natural Products BV
Research of Middle East market (retail and whole-sale in organic foods)
- Desk and field research for market in the Middle East (UAE and Saudi Arabia)
- Promoting products in Saudi and UAE
- 2 trips through the Middle East and a trip to Sri Lanka
- Presenting the Dutch company in the Middle East
- Analyzing and presenting results
- Analyzing potentially interesting companies and assisting in choosing best company
- Contacting company to arrange initial meetings
- Acculturation courses to help the Dutch people prepare for Saudi culture
- Translating during market fair and assisting in promotional communication with potential buyers
February – September 2005
Management training (6-Sigma)
Quality Associates Europe
Initiating a joint venture between Peace Shield in Saudi and the Dutch branch of the American company Quality Associates
- Desk and field research for Middle Eastern market (UAE and other Arabic countries)
- Presenting the Dutch company in the Middle East
- Analyzing and presenting results
- Contacting company to arrange initial meetings
- Acculturation courses for the Dutch Surinam people towards Saudi culture
- Discussing the deal and mediating in disagreements
- Translating documents and start of website translation (in a team)
- Mediating in the continuation of the process
- Assisting in planning future steps
January 2005 – current date
Translation and language services
Various
Simultaneous interpretation, certified translation and general language services
- Newspaper articles and specialized university research papers
- Recipes
- Diplomas, birth certificates and document legalizations
- Product translations
- Business presentations
- Subtitling for TV documentaries, a talk show and plays
- Proofreading
- Educational materials
- Conversations, including business meetings
- Translation during market fairs
June 2005 – June 2006
Culture and entertainment
Five Dutch theatres, including Stadsschouwburg Utrecht and Rotterdamse Schouwburg
Subtitling and language services
- Translating and preparing the subtitles
- Adapting the content of Palestinian and Moroccan plays to Dutch
- Acculturation and mediation for the Dutch event manager
- Mediating and clarifying the contract towards the Moroccan side
- Clarifying the terms of the agreement towards the Moroccan side
- Controlling the flow of the subtitles
- Obtaining and managing a team to translate and fine-tune the flow of context and choosing the right words to fit the Dutch-Moroccan public
- Boosting morale by facilitating awards
- After-sales
January – April 2005
Networking and business relations
Association of Business Developers Club the Netherlands (VBDN)
Assisting in the think tank
- Taking part in brainstorming sessions
- Assisting in finding locations and venues for meetings
February 2005 – February 2006
Security hardware
Guardian Angel (security company specializing in tracking devices)
Research on the Middle Eastern market (UAE and Saudi Arabia)
- Desk and field research to explore market opportunities in the Dutch market and the Middle East (UAE and Saudi Arabia)
- Presenting the company numerous times
- Analyzing and presenting results of market research targeting sectors and determining which sector would be worth exploring
- Analyzing potentially interesting companies and assisting in choosing the best company
- Contacting company to arrange initial meetings
- Discussing the deal and mediating in disagreements
January – March 2005
Medical production
Alegria
Market research in the Netherlands
- Desk and field research for the Dutch market
- Assisting in expanding client database for a new sector
- Presenting the company numerous times
- Analyzing and presenting results of market research targeting sectors and determining which sector would be worth exploring
- Analyzing potentially interesting companies and assisting in choosing best companies (This included the Lime Tree, a legal mediation company, and SAMAS, a furniture company for specialized medical office supplies)
- Contacting company to arrange initial meetings
- Discussing the deal and mediating in disagreements